Universal Orlando Resort in Orlando, FL

Can I see both parks in one day?
With two theme parks, you’ll need at least two days to experience it all. Combine with a Park-to-Park Ticket and you can enjoy the best of both parks the same day.

Will I be able to ride Hogwarts™ Express with my BASE ticket?
No. Only a Park-to-Park admission ticket will allow you to experience the magic and excitement of BOTH The Wizarding World of Harry Potter^TM lands (The Wizarding World of
Harry Potter™ – DiagonAlley™ and The Wizarding World of Harry Potter™- Hogsmeade™) PLUS the Hogwarts™ Express*.  
*Additional restrictions apply.

How does the one day season pricing tickets work?
One day ticket prices and validity vary by season: Value, Regular or Peak. Refer to the calendar in the photo gallery to see which season applies to your travel date. The 1-Park 1-Day or 2-Park 1-Day will only be valid for the admission for the season purchased. You may upgrade your ticket to a higher season by paying the difference at the gate. However, no credit will be given if a higher season ticket is used on a lower season date. This season pricing does not apply to tickets with 2+ days.

Are guests allowed to bring food or drink items into Universal Orlando Resort?
Acceptable items include bottled water, small snacks that do not require heating, any food required for medical purposes or special dietary needs and baby food and baby formula.

Can guests bring coolers into the Universal Orlando Resort?
Yes. However, they must be soft-sided insulated bag style coolers that are no larger than 8.5” wide x 6” high x 6” deep.

Do Universal Orlando tickets expire?
If you have purchased a Multi-Day ticket, the ticket expires 7 days after the date of first use. Guests activate tickets by entering their first park. If a ticket has never been used or activated, then it will not expire. However, once you redeem the voucher at the kiosk, it expires within one year. 

How does my E-Ticket work?
It’s easy! Simply take your E-Ticket to the will-call kiosk at either theme park at Universal Orlando Resort. At the kiosk machine, you must swipe a credit/debit card matching the name listed on this page for ID verification only. Enter the external ID/confirmation # and your phone # provided, both listed on this page. Matching valid photo ID required.

Are tickets transferable? Can I give them to someone else to use the remaining days?
No. Universal Orlando tickets are nontransferable and must be used by the same person on any and all days. The person who uses the ticket for the very first time must use the ticket for its entirety. Any tickets that are transferred are in violation of this restriction and are invalid for admission.

What are the parking fees at Universal Orlando Resort?
Daily Parking fees are:
Cars, Vans, Motorcycles: $25
Buses, RVs & Cars with Trailers: $30
Universal offers free parking after 6 p.m., except during Halloween Horror Nights event nights.

Are strollers and wheelchairs available to rent?
Yes. Guests can rent strollers, wheelchairs and Electric Convenience Vehicles (ECV) upon entrance to either theme park, to the left side of each park's entrance. Manual wheelchairs are also available at the Rotunda area of the parking structure. Due to limited numbers, please note that ECV Rentals are on a first-come, first-served basis and must be operated by a single person 18 years of age or older. 

We suggest you place a request in advance for ECV rentals (at least 1 week prior to your arrival). This can be done by contacting Guest Services by calling 407-224-4233.

Are lockers available to rent?
Yes. Lockers are available within each of the theme parks for guest rental for $10.00 per day, with family size lockers available at Universal Studios Florida for $15.00 per day. Guests have unlimited access to these lockers during the course of the day. 

Additional lockers are available at select attractions inside Universal Studios Florida and Universal's Islands of Adventure for $2.00 per hour, with a $20.00 per day maximum.

Lockers can be found in all three sections of Universal's Volcano Bay™. There are three different locker sizes available: mini, regular, and family ($9, $13 and $16 respectively). Lockers are available on a first-come, first-served basis and can accommodate large groups with multiple locker rentals. Please see a park attendant or concierge for assistance.